Terms & Conditions
This page contains information about:
- Payment Policy
- Delivery & Collection Policy
- Returns Policy
- General note about item condition
Items are dispatched after payment has cleared in full. All purchases made on this website are processed directly through Paypal, so we do not have access to customer’s credit or debit card details.There may be an odd occasion when an item sells in our store and at the same time sells online before we could update the website. In that case, we will contact the buyer as soon as possible and refund the online payment in full via Paypal.
Delivery / Collection Policy
We use an independent courier company for all deliveries outside of Glasgow. Once we receive cleared funds we then instruct our courier to uplift the item and arrange the delivery. The courier will contact you directly with the delivery date and estimated arrival time.The driver may require assistance at your end to unload the item. Delivery is to the nearest accessible point of entry to the ground floor level of your property. The driver may only assist with placing the item into your property if all access routes are clear and the doorway and stairway access adequate. You agree not to hold the driver nor Green Daddy responsible for any damage caused whilst the item is being placed into your property. Please check measurements beforehand. The courier may at your request and risk leave the item with your neighbour or in any part of your premises, in which case neither the courier nor Green Daddy may be held responsible for the condition of the item thereafter. The item is deemed delivered to you in good order and condition in such instances. The cost of re-delivery is the buyer’s responsibility. Please feel free to arrange your own courier. If so please ensure that your courier has the necessary supplies for protecting the item in transit. We accept no responsibility for the condition of the item once collected by your courier. Please call or email us before purchase to arrange a suitable time if you wish to collect or view an item.
We accept returns if the item is purchased on line and the customer had no opportunity to inspect the item before it is delivered. We do not accept returns if the customer inspected the item in our showroom prior to the item being delivered or removed by the customer or their courier. To qualify for a refund, items must be returned within 7 days after the date of receipt in the same condition as the buyer received it. We are happy to issue refunds for the purchase price of the item only. Please note that refunds do not include the original postage and packaging charges or delivery fee. The buyer pays for the cost of returning the item. If we make a mistake in your order we will pay for the return cost of the item and then send the correct item with the delivery cost on us. If the correct items are not available we will refund your entire order including delivery. Should you wish to return an item, please contact us beforehand for confirmation. Please ensure that the item you are returning is well packaged so that it does not get damaged in transit. Please retain your proof of return. Please send all returns to the following address: Greendaddy, 179 Maryhill Road Glasgow G20 7XL.
Warranty on Electrical goods
We do not guarantee that electrical products are sold in safe operating condition. It is the buyer’s responsibility to have electrical products professionally inspected, tested and serviced before installing them for use.
General note about item condition
Please be aware that all our items are sold in used or vintage condition so may show signs of age, use and general wear or repair. Whilst we commit to photographing major flaws and describing all items as accurately as possible and would never mislead customers intentionally, please remember that descriptions are formulated in the opinion of an individual and are therefore subjective. If you are unsure about any detail concerning any of our items (including the description, photos, age, condition etc.) please email us for clarification before you buy. Photos form part of our item description so please view all photos before purchasing and click on photos to enlarge.
We use Paypal to process orders through our on line store. We believe that Paypal provide state of the art security and privacy for our customer’s order information. For more information see the Paypal privacy policies on their website
Any personal customer information that we receive directly as a result or your order is used only to process the order including delivery. We will only contact you with issues or information directly related to your order.